Returns & Exchanges
At The Ayurveda Experience, we stand behind our authentic formulations and offer a 30-day money-back guarantee if you are not completely satisfied with your purchase. Whether you have opened the product or not, we want to ensure your journey to holistic wellness is risk-free and rewarding.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer care team via email or our online portal within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items you wish to return in their original packaging, ensuring the RMA number is clearly written on the outside of the box to prevent processing delays.
- 3.Ship the Items
Send your return package to our designated fulfillment center using a trackable shipping service; please note that return shipping costs are the responsibility of the customer.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days, excluding original shipping fees.